Privacy Policy
This Privacy Policy Statement sets out how Susan Castillo uses and protects any information that we learn from you when you use this website, and how you can view or change any information we have. We take the safety and security of any information you provide us with seriously and this notice is intended to assure you of that and explain how and why we use the information that we hold. It is part of how we ensure that we are compliant with current legislation on data protection, including the EU General Data Protection Regulation (GDPR), effective from 25 May 2018. (To find out more about this, see www.ico.org.uk).
What personal information we collect
There are two types of information that we learn about you when you use this site:
Information that is gathered passively as you use the site such as cookies (see more below) and analytical information.
Information that you provide directly when placing an order or making contact with us.
Information gathered passively and how we use it
We collect information from visitors to our Site, including the referring URL, your IP address, which browser you used to come to the Site, the country, state or province, the pages of our Site that you viewed during your visit and any search terms entered on our Site, for the purposes of system administration, to gather broad demographic information, and to monitor the level of activity on our Site. We track customers’ traffic patterns throughout their online sessions, including which pages or specific URLs a customer views while using the Site.
Information provided directly and how we use it
For the purposes of processing your order we collect the following information:
Name
Email
Address
Phone (optional)
City/State/Zip
If you provide information about yourself by contacting us by email or through our contact form, we will collect and use that personal information to correspond with you and for no other purpose.
Securing your personal information
We take appropriate measures to ensure that your personal information disclosed to us is kept secure, accurate, and up to date and kept only for so long as is necessary for the purposes for which it is used. All data is held on a secured cloud based server, encrypted and backed-up.
Viewing and changing your personal information
You have the right to view and change any of your personal information. If you would like a copy of the information held on you please contact us at hello@susancastillo.co.uk.
Links to external websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy policy statement applicable to the website in question.
Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics.
As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
Contact us
If you have any questions about this privacy policy, or use of your personal information, please contact us at hello@susancastillo.co.uk.
We may change this policy from time to time by updating this page. We’ll notify you by posting a notice of any changes on this site.
This policy was last updated, and is effective from, 06/01/2020.